Advanced Selling Programs
Helping transform your in-store sales performance by increasing in-store conversion rates, average spend and repeat business.
Advanced Selling Programs
From Sales-Person to Lifestyle Advisor
The modern luxury market is challenging… luxury and premium clients demand more than standard customer service delivered by an average salesperson.
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In order to increase the brand’s conversion rate and average transaction value, brand ambassadors are required to change their mindset from one of a salesperson (who waits behind counters to serve customers) to one of a Lifestyle Advisor (who advises his/her clients on how to achieve the joy of owning luxury products through a personable and highly customised customer service).
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Duration: Full Day 9 AM till 5 PM including 3 breaks
Advanced Selling Programs
From a Sales Person to a Stylist
This course is designed to take the skills of fashion industry professionals to an advanced level by exploring modern techniques of building their personal expertise image while delivering customer service that fits the needs and aspirations of the modern fashion client.
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Sales, marketing and management professionals from the world of premium and luxury fashion would be inspired, empowered and motivated after attending this interactive course.
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Duration: Full Day 9 AM till 5 PM including 3 breaks
Advanced Selling Programs
Management Excellence in Luxury Retail
This course is designed to empower retail managers to lead their teams and develop the skills of their team members.
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It is packed with practical and proven techniques to introduce, maintain and adjust new selling behaviours while ensuring measurable results for each addition.
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The course material is written by experienced retail managers from the Luxury Retail market
Duration: Half Day 9 AM till 1 PM including 2 breaks
Advanced Selling Programs
Advanced Clientelling skills in Luxury Retail
This course is designed to take the skills of sales teams in luxury retail environments to the next level to face the challenges of a new market.
It presents practical and tested techniques designed to complement the brand’s image, selling ceremonies and customers’ purchasing behaviours.
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Every participant would leave the course with a clear 3 months plan to implement learnings and ensure ongoing career progress and self-development.
Duration: Full Day 9 AM till 5 PM including 3 breaks
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Advanced Selling Programs
Connecting with and selling to High-Net-Worth-Individuals
This short course is rich with practical ideas on how to locate, engage and sell to HNWIs in your area.
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It is designed to empower sales teams in the luxury and premium markets by offering them the confidence to build meaningful relationships with VIPs and celebrities.
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After the course, each participant would have a clear and practical plan to start building and maintaining a winning black book of who’s who in their area.
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Duration: Half Day 9 AM till 1 PM including 2 breaks
Advanced Selling Programs
Selling Watches in a Luxury Boutique
Fashion salespeople find it difficult to sell watches and jewellery in their stores when these lines are included in their overall merchandise.
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The result is low sales figures for these lines and the lack of adequate exposure to fashion clientele.
This course gives confidence to fashion professionals to present and sell watches, jewellery and accessories as a part of the overall offering in their stores.
Duration: Half Day 9 AM till 1 PM, including 2 breaks
